Running a business required many supporting works in order to allow it to run smoothly. With a great supporting team like the help desk services, the company is able to provide customer with instant solutions. Setting up a help desk facilities, maintaining and training a team of operators and managers is expensive and is a real cost, by hiring us you will lower your bottom line expenses on a daily basis.
Why Sodlan Tech ?
Your Problems Our Solutions – Sodlan Tech deliver timely, relevant and world class outsourcing services, this is at the heart of Sodlan Tech and an essential part of our foundation.
- Offer help desk?agents??that have strong problem-solving, analytical and? communication skills.
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best
- Provide skilled agents with ability to understand complex system from documentation?with the logic to?determine where that system is breaking.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Private Secure Networking, VPN, Firewall, HIPAA Compliant
- 24/7 Availability, Dedicated and Shared Representatives
- Advanced fully flexible software that can adapt to suits your need.
- Give importance in the process of setting plans.
- Focus in the correct process to follow customers necessity and to maintain the correct process to exceed the quality.
- Provide experts agents which will work 24/7 to support your toll free phone number services both in local and international location.
Sodlan Tech provide and ensured ?absolute solution? for client?s business results. Our employees consist of a diverse and professional group of people whose expertise in providing a unique services to many of industrial sector.
Retail & Consumer Products
Thank you for your prompt response and great service in getting our server license updated after replaced our broken hardwares last year. We appreciated being able to speak with actual people instead of an answering machine or having to leave an email. Please ensure that you pass our thanks on towards Edward. Thank you.”Samuel Kyle, Fabula PC